Ask Italian Gift Cards

Terms and Conditions

Sales of ASK Italian Gift Cards made via the link from www.askitaliangiftcards.com (“Website Sales”) are managed by Diggecard UK Ltd (“Diggecard UK”) at Crowthorne House, Nine Mile Ride, Wokingham, Berkshire, RG40 registered in England with Company No. 11448044.


ASK Italian Gift Cards purchased via Website Sales can be purchased in £ sterling with a minimum value of £10


Payment can be made via VISA or MasterCard debit or credit card.


Each transaction is subject to various fraud checks and Diggecard UK reserves the right to refuse an order if the payment is subject to additional verification or scrutiny or for any other reason, without providing explanation.


Gift Cards ordered through Website Sales will be sent to the delivery address stated on the individual order. Deliveries will be made using the delivery method requested on the Order.


For First Class Post please allow up to 3 days for delivery, from despatch date.


ASK Italian Gift Cards will normally be despatched the next working day from receipt of the order and payment, unless a specified later delivery date is requested, however, during busy periods despatch can take up to 5 working days. Orders placed on Friday, or placed anytime on Saturday or Sunday will be despatched on Monday (except where Monday is a bank holiday).


Where possible Diggecard UK will try to meet all delivery requirements but neither Diggecard UK nor ASK Italian shall be liable for any loss incurred either directly or indirectly by failure to meet the requested delivery date. ‘Loss’ in this instance includes any loss of profit, costs, damages, charges, other expenses, consequential losses and non-financial losses.


Risk will pass to the customer upon delivery and title will pass upon receipt of payment in full. Neither Diggecard UK nor ASK Italian has any liability for lost, stolen or damaged Gift Cards once risk has passed to the customer at time of delivery.


Refunds will not be given on the purchase of a ASK Italian Gift Card. Once your payment has been received your order can only be cancelled by contacting ASK Italian customer service.


Diggecard UK is not directly linked to ASK Italian or any ASK Italian company and Diggecard UK cannot take responsibility for products and services offered by ASK Italian or ASK Italian companies. In addition, ASK Italian shall not be responsible for services offered by Diggecard UK and its associated companies.


The collection and management of your credit card data and personal information which is collected, processed and managed is solely used to authorise payment and is not held by Diggecard UK or ASK Italian.


Gift Card quantities should be checked immediately upon receipt. Any discrepancies must be notified immediately to ASK Italian Customer Service. Neither Diggecard UK or ASK Italian can be held responsible for any shortage or loss of any Gift Cards not notified to Diggecard UK within seven working days of delivery or the specified delivery date in respect of lost cards.


Payment is taken at the time of purchase of the Gift Card. Cleared payment is required prior to the despatch of orders. Your credit/debit card statement will read “ASK Italian GC Wokingham”.


Diggecard UK cannot be held responsible for failure to meet its service obligations when any failure is brought about due to a cause totally beyond its reasonable control, for example: Acts of God, trade disputes, governmental intervention, fire, flood and disruption to computer and IT infrastructure.


Breach of these terms and conditions by you will entitle Diggecard UK and/or ASK Italian to seek the appropriate legal remedy available for injunction, damages or otherwise.


Whilst the contents of the gift card website are checked for accuracy, Diggecard UK cannot be held responsible for omissions, errors or any statements made on the site. Nor is Diggecard UK responsible for any losses incurred if information is used from the website or if accessing the site may result in viruses to your computer equipment.


The images on the website including trademarks can only be used with the permission of the owner.


As a UK registered company any disputes with Diggecard UK and/or ASK Italian will be subject to resolution under English Law and subject to the exclusive jurisdiction of the courts of England and Wales.


General Terms


Gift Cards are issued by and remain the property of ASK Restaurants Limited c/o Azzurri Restaurants Limited, 3rd Floor, Capital House, 25 Chapel Street, London RG40 3GE


ASK Italian may amend the terms and conditions at any time without notice. Nothing in these terms and conditions affect your statutory rights.


Gift Card Terms and Conditions


All monies on the card must be used by the expiry date which is 18 months from the date of purchase.


Any balance left on the card after this date will be deducted.


The monies on the card cannot be exchanged for cash; the balance cannot be returned if lost or stolen.


To check the remaining balance on your card visit www.askitalian.co.uk. 


The card is not a credit, debit or cheque guarantee card.


ASK Italian reserves the right to amend these terms and conditions at any time or withdraw the card on reasonable notice. Your statutory rights are not affected.


To benefit from special offers and promotions and for full terms and conditions, please visit www.askitalian.co.uk.